Website Privacy Policy

MPR Solicitors LLP  is fully committed to compliance with the requirements of the UK General Data Protection Regulation (UK GDPR), tailored by the Data Protection Act 2018 and EU Withdrawal Act 2018. This Privacy Policy sets the basis on which we will process your personal data when you visit our website 

What personal data do we collect from you?

If you contact us with an enquiry about our professional services through the Site, we will ask you to supply essential contact details which we need in order to identify you and deal with your enquiry:

• name
• contact information including email address
• phone number
• where applicable, country of residence, and

Depending on the nature of your enquiry, we may collect from you further details, such as the circumstances in which you are making the enquiry, the professional services that may be of interest to you, or where you are interested in a possible position with us. In each case, we will only ask you to provide the information which is necessary and appropriate.

If you make a payment through the website’s payment portal, your credit or debit card number will be collected and used to make the payment, but we do not store such information.

What do we do with the information we gather?

We will process the personal data that you give us, or we collect from you, so that we can supply you with the information about the firm’s professional services that you ask us to provide or we consider it appropriate to do so, understand your needs and provide you with a better service. The legal basis on which we do so is normally that it is necessary for our legitimate interests in promoting and marketing the firm and our professional services. Where we need to process special categories of data (sensitive data’) or criminal records relating to you, we will only do so with your explicit consent or where this is necessary for the establishment, exercise or defence of legal claims.

If you proceed to instruct us, or the entity you represent does so, we will process the personal data in order to provide our professional services, to understand your needs and provide you with a better service, in accordance with our Terms of Business and the Retainer letter than we will issue to you. Further details of how we process personal data within MPR Solicitors LLP are set out in our Data Protection Policy.

Your personal data will not be used for any other purpose, unless we are required to do so by law, or if you consent to that use.

How long do we keep personal data for?

If you contact us with an enquiry but do not enter into a contract with us, we will normally delete your personal data after 12 months unless you consent to our keeping your details for a longer period.  If you become a client (or the company or other entity that you represent becomes a client), we will normally retain contract information (including personal data) for a minimum of 6 years after the end of the relevant contract or relationship, or for longer where it is necessary for us to do so for your matter or for compliance with regulatory or other legal obligations or we agree with you to do so. In certain cases, it may not be physically possible to delete certain data (for instance, where it is stored on a secure external server), in which case we will take appropriate steps to ensure that it is not available for re-use or disclosure to third parties.

Your rights as a data subject

As a data subject you have certain legal rights (subject to certain exceptions under the applicable Data Protection legislation) including the right:

• to access the personal data held about you;
• to ask us not to process your personal data for marketing purposes;
• to withdraw at any time any consent you have given to receive marketing material from us, or in any other case where we process your personal data on the basis of a consent that you have given (and not on some other legal basis);
• to ask us to rectify inaccurate personal data about you;
• to ask for the restriction of personal data concerning yourself that is inaccurate, unlawfully processed, or no longer required;
• to ask for the transfer of your personal data in a structured, commonly used and machine readable format where the processing is based on your consent;
• to ask for the erasure of personal data concerning yourself where processing is no longer necessary, or the legitimate interests we have in processing your personal data are overridden by your interests, rights and freedoms as the data subject; and
• to make a complaint to the Information Commissioner’s Office.

Further information about your rights under the data protection legislation can be found at www.ico.org.uk

Statistical data, cookies and third party websites

When you visit the Site, we collect anonymous statistical data to help us to improve our marketing activities. We do not link this data to anything that identifies you personally.

We use a third-party tool from Google to provide our marketing team with statistical reports.  The privacy policy for the tool is available here: https://support.google.com/analytics/answer/6004245?hl=en

You may have reached our Site from an advertisement on Google’s advertising network. Google has published the privacy policy for this advertising network here: https://policies.google.com/privacy?hl=en-GB&gl=uk

Our online payment system uses a tool provided by an organisation called WorldPay whose privacy policy is available here:  https://online.worldpay.com/terms/privacy

The Site uses cookies in a number of ways, as explained in the Cookie Policy linked to in the footer of our Site.

The Site is hosted within the EU and any data that you send directly to us online will be processed by these servers.

How to Contact Us

If you have any questions, comments or requests about this Privacy Policy, or would like to exercise any of the rights you have, as set out above, please contact us:

• by email to: law@mprsolicitors.co.uk or
• by post to: The Data Protection Manager, MPR Solicitors LLP, 8 Red Lion Court, Alexandra Road, Hounslow, Middlesex, TW3 1JS